Terms
These terms cover the use of this website and the introduction service it provides. Read them before you send a request.
What this site is, and what it is not
This site takes requests from homeowners, landlords, tenants, managing agents and buyers, and introduces them to local contractors for mold inspection, mold removal and water damage drying across Cambridge and the surrounding Greater Boston area. That is the whole of what it does.
We do not carry out the work, we do not price or quote it, we do not supervise it, and we do not warrant its outcome. The contractor you are introduced to performs the work, holds the trade licenses and the insurance the work requires, sets their own price, and contracts with you directly.
What that means for a price
Nothing on this site and nothing said on a call with us is a quotation. Any figure mentioned before a contractor has seen the property is an indication of what work of that kind tends to cost, not an offer. The binding number is the one the contractor puts in writing to you, and the agreement for the work is between you and them.
Mold work in Massachusetts
Massachusetts does not license mold inspection or mold removal, and no state agency approves or vets a mold company before it works in a home. Nothing on this site should be read as a claim that a state mold credential exists or that anyone holds one. Where this site says licensed and insured, it means the trade licenses and the insurance that do exist and that the job in question requires, held by the contractor who carries the work out. What Massachusetts does regulate is moisture, through the State Sanitary Code at 105 CMR 410, and the asbestos and lead rules that apply before older material is opened up.
The information on these pages
The regulatory, housing and climate statements on this site carry a visible source and the date it was checked. They are published as general information to help you work out what to do next. They are not a substitute for an inspection of your own property, for legal advice about your position as an owner or a tenant, or for medical advice. Regulations are amended and sources move, so where a statement matters to a decision you are about to make, follow the link and read it yourself.
Limits of our responsibility
We are responsible for making the introduction and for handling your details as the Privacy Policy describes. Responsibility for the standard of the work, for the timetable, for permits, for compliance with the asbestos, lead and building rules, and for anything that goes wrong in the course of the job rests with the contractor who carried it out and with the agreement you signed with them. Where the law allows a limit to be set, our liability in connection with this site and with an introduction made through it is limited to the amount we received in connection with your request.
Acceptable use
Do not send requests for properties you have no connection to, do not send contact details that are not yours or are not real, and do not use the form to send commercial solicitations. We may decline to pass a request on.
Governing law
These terms, and any dispute arising out of them or out of the use of this site, are governed by the laws of the Commonwealth of Massachusetts, and the courts of Massachusetts have jurisdiction.
Changes
These terms may be updated. The version published on this page is the one that applies.
The $100 credit
We credit $100 against the first job you book through this site. The credit is funded by us, not by the contractor who carries out the work. The contractor quotes and invoices their own normal price for the job; the $100 is credited by us out of the fee we take once the job is booked and quoted, and the contractor is told about the credit when we hand the job over.
One credit per customer per property, on the first booked job. The credit applies once the job is booked and quoted, not to a quotation on its own.
To claim it, mention this offer when you book. Requesting a quote through this site records the offer against your request, and we confirm it with you before the job is booked, so nothing is lost if you forget to raise it first.
The offer is valid through December 31, 2026. The job must be booked on or before that date. We do not set or control the contractor's price, and this credit is not a reduction of that price.